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CollegeSTEPS strives to provide helpful, accurate, and up-to-date information. Yet, with the changing conditions surrounding the coronavirus pandemic, some CollegeSTEPS imagery, content, and situations portrayed may not reflect advised behaviors during the pandemic. Visit our College & COVID-19 resources for additional guidance.

For general banking questions:
1-844-258-7776

* You must be the primary account holder of an eligible Wells Fargo consumer account with a FICO® Score available, and enrolled in Wells Fargo Online®. Eligible Wells Fargo consumer accounts include deposit, loan, and credit accounts. Other consumer accounts may also be eligible. Contact Wells Fargo for details.

Please note that the score provided under this service is for educational purposes only and may not be the score used by Wells Fargo to make credit decisions. We may use other FICO® Score versions and other information when you apply for credit. There are many factors that Wells Fargo looks at to determine your credit options; therefore, a specific FICO® Score or Wells Fargo credit rating does not necessarily guarantee a specific loan rate, approval of a loan, or an automatic upgrade on a credit card.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.